INTEGRATION VS DIGITAL TRANSFORMATION

 

Many organizations face a common digital transformation challenge to consolidate or modernize existing systems. Over time, as new applications are built, packaged applications are purchased and customized, and departments or entire organizations merge, enterprises end up with disparate systems with overlapping data and functionality. This environment presents challenges for both Business and IT departments.

Business Challenges:

  • Difficulty enforcing standards and best practices
  • Process inefficiencies, including balancing workloads and meeting SLAs
  • Swivel Chairing to access information across multiple systems
  • Regulatory and compliance risks

IT Challenges:

  • Supporting and upgrading multiple systems
  • Replication of effort to apply the same changes across multiple systems
  • Data inconsistencies limit the ability to provide business intelligence and standardized reporting
  • Expensive maintenance contracts

Corporate directives to enforce standardization and best practices at lower cost drive the need for digital transformation to consolidate these disparate systems.

The challenge is, system consolidation can be an extremely complex process requiring large scale projects implemented over long timelines, with high costs and associated risk.

The Unity integration platform provides a unique alternative to traditional digital transformation system consolidation. Implementing Unity’s integration platform with its low-code/no-code user interface as an umbrella over multiple disparate systems provides a common point of access that adheres to organizational standards and best practices, while interfacing to underlining disparate systems.

The business benefits of leveraging Unity to integrate multiple disparate systems include:

  • Having a common platform to:
    • Enforce standards and best practices which reduces regulatory compliance risks
    • Provide consistent capture of information, eliminating data inconsistencies and improving business intelligence and decision making
    • Access multiple content repositories via enterprise search
    • Reduce process inefficiencies, resulting in balancing workloads and meeting SLAs
  • The opportunity to use low-code/no-code tools together with Agile practices to implement business requirements in much less time
  • Greatly reduced overall timelines, costs, and risks

Unity solutions can be implemented on an interim basis to provide results in a short time period while a longer consolidation initiative takes place or on a permanent basis to provide a foundation for ongoing digital transformation.

Case Example:
A major Global Insurance Organization with operations in EMEA, APAC, and LATAM had disparate regional systems and applications. The business requirements were to create a uniform platform that would enforce corporate standards and best practices across all regions drove an IT Digital Transformation initiative.

After realizing cost, timelines, and risk to consolidate these disparate regional systems, the insurance organization determined that Unity could be deployed to provide a common user interface platform, thus enforcing standards and best practices while integrating. Today this Unity solution is live in over 50 Countries across 6 Continents.