FOR IMMEDIATE RELEASE:
CALIFORNIA, May 1, 2019 – Intellective, an information technology and consulting organization, today announced that the latest version of Unity for Salesforce is now available on the Salesforce AppExchange. Unity for Salesforce transforms the way Salesforce users interact with customer content, and with this update, users will gain access to not only content, but also case and workflow right from the Salesforce lightning user interface.
The app brings highly sought-after capabilities to the fingertips of Salesforce users bringing full perspective to a customer’s profile. Unity for Salesforce 2.0 also provides users access to case and workflow capabilities from popular systems, including IBM FileNet, IBM Business Automation Workflow, Alfresco, Box, SharePoint, jBPM and more. Unity for Salesforce connects disparate systems enabling a hybrid view of content through Salesforce’s Lightning interface whether on-premise or in the cloud.
“By partnering with Salesforce, we have provided users with powerful customer insights. Salesforce users have had a myopic view of customer information for far too long and will now be empowered with a 360-degree view of all relevant customer intelligence,” said Matt Barnickle, CEO of Intellective.
By enhancing your Salesforce implementation with Unity for Salesforce, users can securely access all connected external information right within Salesforce thereby significantly improving the customer experience. They no longer need to search for data in multiple systems or leave Salesforce to complete tasks – which empowers them to deliver positive interactions with the speed and thoroughness customers want.
Intellective unlocks the value of information by bringing perspective to our customers’ data. Since 2006, we have delivered intelligent, large scale enterprise solutions at a fraction of the time and cost. Our global team of elite technologists leverage their collective experience in many industries to overcome data, process, and system integration challenges to help improve agility, enhance customer service and promote greater competitive advantage. It is our belief information systems should work for you, not against you.
AppExchange is the Salesforce store, empowering businesses to extend the functionality of Salesforce across every department and industry. It’s an ecosystem of over 5,000 ready-to-install solutions, 80,000 peer reviews, and 6 million customer installs to help solve any business challenge. AppExchange includes all types of solutions too: You’ll find apps, components, Lightning Data, Bolt Solutions, and Flows.