Medical bill processing is notorious for being time intensive. With the constant updates to medical practices, coordinating of vendors and external clearing houses, it’s no wonder that claims times can … Read More
XaaS and Digital Transformation
Digital Transformation and XaaS When we think of disruptive business models, a few come to mind, but none so prominently in the last five years as ‘Everything as a Service’ (XaaS). In fact, … Read More
Internet of Things and Digital Transformation
Digital transformation is a phrase that has been used for many years to mean a strategy to update existing systems and connect them to new ones. However, in 2019 and beyond, there is a new kid on the … Read More
HR and Digital Transformation
When we think of digital transformation, we often think of the tech heavy teams in our organization. However, digital transformation is just as much about the people on your team … Read More
Banking and Digital Transformation
The banking industry, while one of the oldest institutions, is often disrupted by the changing world around it. Being pushed by consumer demands, changing legislature, and competition from other non-financial industries, banking must create … Read More
Customer Experience Management in Healthcare
Many healthcare companies lag on the urgent need for customer experience management in their organizations. Studies shows that just 49% of consumers say that their healthcare customer experience is satisfactory. Your … Read More
Litigation Readiness and Digital Transformation Evolving Together
Litigation readiness has been the subject of discussion for some time now. As an eDiscovery industry veteran of more than 17 years, I really thought I had been exposed to … Read More
Federal Agencies Win with Content Management
The more things change, the more we face the same old challenges. Years ago, when Enterprise Content Management (ECM) was a new and exciting frontier, content was stored everywhere. There … Read More