Robotic Processes Automation (RPA) is now a very popular term in the world of automation with the promise of eliminating human inefficiencies and inaccuracies. The sci-fi aspects of RPA also play up the intrigue in utilizing Bots to perform … Read More
Technology and Digital Transformation as a whole work at a neck breaking speed. Learning new skills is a requirement for a company and its workforce to stay relevant. Here at … Read More
Litigation readiness has been the subject of discussion for some time now. As an eDiscovery industry veteran of more than 17 years, I really thought I had been exposed to … Read More
Are you still running BPF for your case management needs? Do you send more faxes than emails? Are you still rocking out on a battered Sony Walkman? I get it. I’m all for extracting value from technology too. … Read More
Have you ever read an unfavorable tweet about your company’s customer service? Did it elevate your heart rate when you realized it was a negative recount of the experience? Was … Read More
The holiday season is upon us, and with all the checklists, new year budgets, family gatherings, and good cheer, it’s necessary to bring some order to all the chaos. Businesses … Read More
I was recently interviewing IT executives of a fortune 500 company for insights into where they want to evolve their enterprise content management strategy. Among the expected desire for simpler … Read More