In a world where Covid-19 has turned events and gatherings of any type obsolete, it was refreshing to see IBM and the tech world come together to make something as … Read More
Digital Transformation During a Pandemic
The COVID-19 pandemic (Coronavirus), has brought a variety of changes to our day to day lives, most notably in our workplaces. More and more people are finding themselves working from home, with new technology, … Read More
Pros and Cons of Moving to the Cloud
In the last five years, the Cloud-based option has replaced traditional on-site enterprise solutions. Systems like CRM, ERP, ECM, IT Service Management, project management have all been moving to the Cloud. The Upside of Moving to the Cloud Why … Read More
Enhancing Customer Experience Through CRM Optimization
Have you ever read an unfavorable tweet about your company’s customer service? Did it elevate your heart rate when you realized it was a negative recount of the experience? Was … Read More