It amazes me how so many companies still lose sight of their customers – not just who they are, but what they want and how they want it. In the past, it … Read More
Why Enterprise Tech Means More Time for Strategy
One single enterprise technology solution that provides common business functionality across an entire organization has been the goal of many CIOs for years, as they strive to reduce costs, streamline and standardize their services and architecture, and maintain portfolio consistency. Nowhere is this truer than with Business Process Management (BPM), content services, and data & process analytics systems.
Top 5 Takeaways from IBM Cloud Fast Start
Last week, I attended the IBM Cloud Fast Start event in New Orleans. This was the first in a series of three sales kickoff events hosted by IBM this year. … Read More
5 Ways to Improve Customer Interactions Within Salesforce
Recent years have steered the insurance and financial service industries in a consistent direction: the need to create positive experiences at every step of the customer journey. As business moves faster, … Read More
Integrating Salesforce with your Legacy Systems
Application modernization is a top of mind issue in the transformation of a digital enterprise. Years of “point solutions” which solved specific problems and mainframe applications which drove core operations … Read More
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