Many healthcare companies lag on the urgent need for customer experience management in their organizations. Studies shows that just 49% of consumers say that their healthcare customer experience is satisfactory. Your … Read More
IBM Think 2020 Recap
In a world where Covid-19 has turned events and gatherings of any type obsolete, it was refreshing to see IBM and the tech world come together to make something as … Read More
Digital Transformation During a Pandemic
The COVID-19 pandemic (Coronavirus), has brought a variety of changes to our day to day lives, most notably in our workplaces. More and more people are finding themselves working from home, with new technology, … Read More