In 2016, Gartner suggested the replacement of the well known ECM acronym (Enterprise Content Management) with CSP (Content Services Platform) to reflect the expanded use of multiple content platforms and … Read More
Time Management through Enterprise Search
Gartner says that professionals spend 50% of their time searching for information, and on average, take 18 minutes to locate each document. That’s on roughly an average of 4.5 hours … Read More
3 Ways a Single Content Portal Can Help Your Company
Many organizations utilize multiple applications to house content, processes, and data. In a world where everything, including technology, is hyper-specific, organizations typically implement multiple applications tailored to meet those specific business needs, … Read More
Why Your Customers’ Journey is Everything
It amazes me how so many companies still lose sight of their customers – not just who they are, but what they want and how they want it. In the past, it … Read More
Federal Agencies Win with Content Management
The more things change, the more we face the same old challenges. Years ago, when Enterprise Content Management (ECM) was a new and exciting frontier, content was stored everywhere. There … Read More